Once you have made a booking with us for your leaflet campaign we will give you an address to deliver the leaflets to before the start of your leaflet drop. It is possible, for a small additional fee, for us to arrange collection for you. The next step will be to give you the full details of how you’re leaflet drop is going to be managed.

For the most part we will be able to start a campaign with around one week’s notice. That’s not to say that we can’t do it faster because at JogPost we love a challenge! Get in touch with us and let us know what you need and we will do our very best to accommodate you.

How long will it take to deliver my leaflets?

The timeframe will depend a lot on the scale of the project and the method of distribution you’ve chosen. These factors will be discussed and agreed before we start.

This is an area in which we will accept no compromise. The physical delivery of your leaflets is something that we monitor closely and we have a very clear validation process for everything that we do. While your leaflet drop is underway you’ll be in constant communication with one of our team leaders who will be able to update you on time and progress. As well as this we have a third party audits carried out on all of our deliveries communicating directly with those who have received your leaflets and confirming delivery. We know that our customers really value this independent assurance that their leaflet drop has been handled correctly. We always operate transparently and we welcome any enquiry into our working methods. We also offer the opportunity for our clients to ride along in one of the team cars with the team leader who will be checking that everything is proceeding according to plan.

The Direct Marketing Association have estimated that the response to a typical leaflet drop is:

• About 61-72% of consumers say that they find leaflet drops of use to them.

• Almost 50% have gone on to visit a shop, purchased something or submitted information as a direct result of a leaflet drop.

• Around 80% say that they will keep, give to someone else, glance at or read leaflets that come through the letterbox.

Although this is very rare, the saying ‘you can’t please all of the people all of the time’ is true. We take any complaints very seriously, and we do have an official complaints procedure that you will find in terms and conditions. The JogPost aim is always to give the best service possible, and if anything does go wrong, our priority is to put it right, immediately!